Our Medical Services

Our experts support and manage your private practice, whether you have an established practice or new, in London, Cambridge and the UK.

Flexible and affordable, with no overheads for you to consider like office space or staff recruitment or ongoing HR costs.

Services

Patient Care

Your Designated Medical PA will liaise with all your patients to ensure they have everything they need to attend their appointment and/or surgery with you.

Call Answering

Your practice line will be diligently monitored by your Designated Medical PA and the team between 9am – 5pm, Monday to Friday (excluding Public Holidays).  We aim to answer 85% of all inbound calls and can provide call reports on request.

Practice Administration

Your Designated Medical PA acts as an ambassador for your practice and offers all-encompassing support to ensure all yours and your patients’ needs are thoroughly covered in an efficient and proactive way.

Dictation and Transcription

Our fully GDPR-compliant service allows you to send dictation files direct to your PA for transcription within 48hrs.

Clinic Appointment & Theatre Bookings

Your Designated Medical PA will liaise with hospitals, clinics and additional specialists in order to ensure that your surgeries and clinics are booked cohesively.

Practice Management System

Your Designated Medical PA is fully trained in a variety of practice management systems and will utilise all their knowledge to run your practice effectively and efficiently.

IT Support

We partner with an IT support firm and can facilitate your set up from domain hosting to email encryption, ensuring you’re free to focus on your patients. 

Scanning

Our mission is to work towards a paperless practice and recommend a mobile app that allows you to scan and send files to your Designated Medical PA for electronic filing.

Marketing Strategy

We have a team of experienced Marketing professionals who can advise on how to grow your practice.

Marketing & Social Media

Our team of marketing experts can manage your website updates, blogs, social media and web presence and much more.

Personal Finance

We have a team of Finance Managers and Bookkeepers who can manage your personal finance including logging and tracking of expenses and/or any other financial items.

Billing & Payment Collection

Both Designated Medical and your Designated Medical PA will work in conjunction with your specified billing firm in order to ensure patient invoices are issued quickly and collections made promptly.

 

Exceptional Patient Care is Our Mission

Flexible and affordable support solutions for your private practice.

(+44) 020 7952 1008

info@designatedmedical.com