HR & Recruitment
HR support and recruitment services for the healthcare professional.
Exceptional patient care requires the selection of the the best team.
At Designated Medical we know that delivering exceptional patient experience is a true team effort and requires the selection of the best team members, with each person contributing their best effort and working successfully together to deliver an exceptional service.
Our Designated HR and Recruitment team can help you to recruit, manage and develop your support team including your Medical PA, Receptionist, Medical Typist or Practice Manager, to ensure your team works at optimal performance to the benefit of your patients.
HR & Recruitment Services
Recruiting the best administrative team is imperative to the successful performance of any clinic, hospital or practice. Your Designated HR and Recruitment manager will work closely with you to understand your exact requirements and help you to attract and recruit the perfect addition to your team.
They will manage all aspects of the recruitment process on your behalf from writing the job description, shortlisting candidates via telephone and video interviews, preparing the final short list for you to interview and managing the job offer, collection of references and DBS check if needed.
In our experience consultants quite understandably tend to want to focus on their patients and their surgery and whilst they value their team members and employees, they would prefer to have assistance with the HR aspect of their practice. Our team of Designated HR Managers can provide this assistance on a flexible basis, whether you require one day a week or one day a month.
We will help you to ensure you meet your regulatory obligations in relation to HR but also to ensure your team performs to the highest standards and delivers an excellent patient experience. We can assist with the following: –
- Company handbook
- Employment contracts
- Job descriptions
- Performance management system
- Salary reviews
We recommend the use of Charlie HR which is a HR system suited to companies employing up to 150 employees. Charlie HR provides an easy way to manage holidays, performance management and all administrative aspects of HR. We can also support you with the financial responsibilities of payroll, pensions etc.
A training and development plan is important to all individuals and is proven to be a significant factor in ensuring employees are highly motivated in their role.
Designated Medical has partnered with the British Society of Medical Secretaries Association (BSMSA) to provide professional training and development opportunities for Medical PAs and Practice Managers.