The DMED Blog
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Posts Currently viewing the tag: "Customer Complaints"
Subject Access Request

Our fifth blog from Karen Heaton of Data Protection 4 Business covers how to handle a request from a patient or customer for details of the information that you hold on them. In our blog today, we look at a data subject’s right to access, a powerful tool for individuals who have concerns about…(Read More)

Social Media Complaints

It only takes one scathing patient review to make a substantial, negative impact on your practice and following. Brands that are quick to recover from such a knock back tend to follow some basic steps to resolve the matter quickly, thus avoiding the dreaded automated ‘apology’ response. Did you know that; It takes 12 positive…(Read More)

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