The DMED Blog
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Posts Currently viewing the tag: "Patients satisfaction"

The power of the patient testimonial presents a growing challenge for doctors in private practice. Jane Braithwaite shows how to keep up to speed with this phenomenon, the best way to deal with a bad review and how this can be managed so your practice gets the best out of these sites. It’s a…(Read More)

Stethoscope

It seems that hardly a week goes by without a news story about how a company has put their own profits above the quality or safety of their services. Private healthcare is no exception, and the industry has been involved in stories of this kind from time to time – the most recent being that…(Read More)

Social Media Complaints

It only takes one scathing patient review to make a substantial, negative impact on your practice and following. Brands that are quick to recover from such a knock back tend to follow some basic steps to resolve the matter quickly, thus avoiding the dreaded automated ‘apology’ response. Did you know that; It takes 12 positive…(Read More)

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