Welcome to the February’s edition of Stay Connected.
In these challenging times patients are more anxious than ever about their healthcare and this month, as we approach Valentine’s Day, we want to share some love for our team of Medical PAs. Our Medical PAs have been working tirelessly throughout the Covid crisis, reassuring patients, cancelling clinics or changing face to face clinics to video clinics and managing the additional administration involved in Covid testing for patients.
Our Medical PAs know that one of the most critical ways in which they can relieve anxiety for patients is ensuring their calls are always answered and their questions and concerns handled with empathy and care. During January our team has answered 97% patients calls which is an outstanding call answering rate.
Our team’s great efforts have not gone unnoticed and our consultants are of course delighted. A huge thank you to each and every one of our Medical PA’s.
Read more of our newsletter via the link below…
Welcome to the January 2021 edition of “Stay Connected”. Our focus this month is on our finance team which we have recently grown in response to our clients needs. We also look at the impact of Brexit and the private healthcare sector.
This year promises to be a better year than 2020 and we look forward to keeping you updated on how we can support you.
Welcome to the last edition of Stay Connected for 2020 and we are sure that many of you will agree that the last month of 2020 couldn’t come too quickly. With just a couple of weeks before the festive season and the slight easing of lockdown, we anticipate a busy period and we are fully committed to working with you to maximise this opportunity.
We want to say a huge thank you to all of you, our clients for your support and loyalty this year. It’s an absolute pleasure to work with you and your patients, and to play our part in delivering your patients a positive patient experience.
We wish you all a wonderful Christmas. We hope that you and your “bubble” have a fabulous, but safe time celebrating and we look forward to working with you again in 2021.
As we head into another lockdown there is a sense of anticipation all round. At Designated our top priority is to provide the highest service to our clients and to your patients and in this month’s newsletter we look at tools and services we can provide to support you.
October 2020 is a very special month for Designated Medical as it marks our 7th anniversary and we would like to take the opportunity to thank all of our clients, partners and our team for your support over the last seven years…
Welcome to the September edition of ‘Stay Connected’ The month of September always has the promise of fresh beginnings – the back to school routine, shiny new shoes. And September 2020 feels more significant than ever as our children return to school for the first time in six months…