February Edition of Stay Connected

February Edition of Stay Connected

designated medical hands

Welcome to the February’s edition of Stay Connected.

In these challenging times patients are more anxious than ever about their healthcare and this month, as we approach
Valentine’s Day, we want to share some love for our team of Medical PAs. Our Medical PAs have been working tirelessly throughout the Covid crisis, reassuring patients, cancelling clinics or changing face to face clinics to video clinics and managing the additional administration involved in Covid testing for patients.

Our Medical PAs know that one of the most critical ways in which they can relieve anxiety for patients is ensuring their calls are always answered and their questions and concerns handled with empathy and care. During January our team has answered 97% patients calls which is an outstanding call answering rate.

Our team’s great efforts have not gone unnoticed and our consultants are of course delighted. A huge thank you to each and every one of our Medical PA’s.

Read more of our newsletter via the link below…

January 2021 Edition of Stay Connected

January 2021 Edition of Stay Connected

Welcome to the January 2021 edition of “Stay Connected”.  Our focus this month is on our finance team which we have recently grown in response to our clients needs. We also look at the impact of Brexit and the private healthcare sector.

This year promises to be a better year than 2020 and we look forward to keeping you updated on how we can support you.

December Edition of Stay Connected

December Edition of Stay Connected

Welcome to the last edition of Stay Connected for 2020 and we are sure that many of you will agree that the last month of 2020 couldn’t come too quickly. With just a couple of weeks before the festive season and the slight easing of lockdown, we anticipate a busy period and we are fully committed to working with you to maximise this opportunity.

We want to say a huge thank you to all of you, our clients for your support and loyalty this year. It’s an absolute pleasure to work with you and your patients, and to play our part in delivering your patients a positive patient experience.

We wish you all a wonderful Christmas. We hope that you and your “bubble” have a fabulous, but safe time celebrating and we look forward to working with you
again in 2021.

 

January Stay Connected

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