Hello and welcome to the June edition of our newsletter.
It has been a busy few months here at Designated Medical, and we are very much looking forward to the warmer summer months to re-charge the batteries. On the Medical PA side of the business, we have received an average of 4100 calls per month (over the past three months) and consistently answered 90% of these calls.
Medical PA’s can be a lifeline to busy consultants and healthcare workers, by taking away the long list of necessary but time-consuming administration tasks. This free’s up crucial time to offer extra support and care in the areas that really make a big difference to you and your patients.
In this month’s newsletter, we put the spotlight on one of our valuable clients, Richard Lee, Clinical Lead for the Ophthalmology service at Chelsea and Westminster. Richard is supported in his work by a Designated Medical PA.
It’s no secret that the pandemic has taken its toll on healthcare workers, so this month we look at how you can nurture your teams’ mental well-being, an insightful piece was written by our Managing Director, Jane Braithwaite and originally posted on Independent Practitioner Today, we encourage you to click through to read the complete article on our blog. As always, we are here to help you.
Should you have any thoughts or questions regarding the content in this newsletter or ideas for upcoming features please don’t hesitate to let us know by contacting our friendly team.
Read more by clicking the link below.
Hello and welcome to the June edition of our newsletter.
June is a month we have been anticipating as, hopefully, lockdown restrictions continue to ease and we can start to plan for the summer months, both personally and professionally. On that note, we have a feature this month on a highly recommended travel advisor who can assist you with all of your travel needs and ensure you are well informed and protected from the ever-changing travel rules and regulations.
This month we share an article by Jane Braithwaite, Designated Managing Director, looking at the ways we can create high performing teams in the workplace, taking inspiration from the England rugby team.
Read more by clicking the link below.
Welcome to May’s edition of Stay Connected.
We are feeling very positive about the month of May although it is still a bit cool for our liking, especially given that socialising needs to take place outdoors.
We read Laing Buisson’s new report, published during April, into the UK’s private self-pay market with great interest. The report describes an evidenced growth in the self-pay market. They predict that growth from insured patients will remain static for the foreseeable future but confidence in self pay is high, with 52% of those surveyed expecting the market to grow by 10-15% over the next 3 years.
We are seeing an increase in patient activity and the number of calls our Medical PA team is handling increasing week by week. Our recruitment team are also incredibly busy, recruiting new positions for a number of our clients. We see this as a real sign of confidence returning with private healthcare rebuilding post-Covid and planning for growth.
If you would like to know more about our HR and recruitment services please contact Hannah Smith via email at hannah@designatedgroup.com or 020 7952 1437.
Welcome to April’s edition of Stay Connected.
We hope you are all starting to feel the joys of Spring.
Now the clocks have changed offering the promise of longerdays we are feeling increasingly positive about the coming days and weeks. Without wishing to burst this bubble of positivity, April also marks the start of the new tax year and many of you will be starting to work on your accounts for the last year. Our fully qualified and licensed Accountants are available to support you and they are offering a free financial health check for our clients.
Also this month, our colleagues at Private Practice Pro launch their new online course helping doctors set up and establish their private practice.
The course content is delivered via video and provides valuable learning for doctors starting their private practice journey.
We are delighted to have a special offer to extend to the Designated Medical community so please do get in touch if you would like further information.
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Welcome to the March edition of Stay Connected.
This month we look at how the budget will affect you so we are sharing our analysis of the UK budget and how this may impact the private healthcare sector. We also take a look at private practice and how it’s recovering from the panedemic. In another article featured in the Independent Practitioner Today, we look at flexible working and how this can be used to benefit the healthcare sector focusing on patients and employees.
Read more of our newsletter via the link below…
Welcome to the February’s edition of Stay Connected.
In these challenging times patients are more anxious than ever about their healthcare and this month, as we approach Valentine’s Day, we want to share some love for our team of Medical PAs. Our Medical PAs have been working tirelessly throughout the Covid crisis, reassuring patients, cancelling clinics or changing face to face clinics to video clinics and managing the additional administration involved in Covid testing for patients.
Our Medical PAs know that one of the most critical ways in which they can relieve anxiety for patients is ensuring their calls are always answered and their questions and concerns handled with empathy and care. During January our team has answered 97% patients calls which is an outstanding call answering rate.
Our team’s great efforts have not gone unnoticed and our consultants are of course delighted. A huge thank you to each and every one of our Medical PA’s.
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Welcome to the January 2021 edition of “Stay Connected”. Our focus this month is on our finance team which we have recently grown in response to our clients needs. We also look at the impact of Brexit and the private healthcare sector.
This year promises to be a better year than 2020 and we look forward to keeping you updated on how we can support you.
Welcome to the last edition of Stay Connected for 2020 and we are sure that many of you will agree that the last month of 2020 couldn’t come too quickly. With just a couple of weeks before the festive season and the slight easing of lockdown, we anticipate a busy period and we are fully committed to working with you to maximise this opportunity.
We want to say a huge thank you to all of you, our clients for your support and loyalty this year. It’s an absolute pleasure to work with you and your patients, and to play our part in delivering your patients a positive patient experience.
We wish you all a wonderful Christmas. We hope that you and your “bubble” have a fabulous, but safe time celebrating and we look forward to working with you again in 2021.
As we head into another lockdown there is a sense of anticipation all round. At Designated our top priority is to provide the highest service to our clients and to your patients and in this month’s newsletter we look at tools and services we can provide to support you.
October 2020 is a very special month for Designated Medical as it marks our 7th anniversary and we would like to take the opportunity to thank all of our clients, partners and our team for your support over the last seven years…