Medical PA Support

Using our experience to deliver exceptional Medical PA support to you.

We are your partner in private practice

Every Medical PA within the Designated team is experienced in private practice and able to proactively manage your practice on your behalf. Your Designated Medical PA will support you and your patients and develop and manage your private practice, acting as an integrated member of your team. Whether you are new or well established we will partner with you to deliver an exceptional patient experience.

We truly work in partnership with you, providing you and your patients with an excellent service, helping you to develop and grow your practice. We believe our success is dependent on your success and therefore we take a broad view of your practice, helping you to develop strong relationships with hospitals, referrers, and embassies.

Medical PA Services

Telephone Management

Your Medical PA will be first in line to answer your patient calls but with back up from others on the team to ensure we are answering over 90% of all calls. Working between 9am and 5pm, Monday to Friday excluding public holidays.

Systems & Processes

We help you set up systems and processes that ensure the efficient running of your practice. We focus on ensuring processes are robust, secure and compliant.

Patient Communication

Patient care is at the heart of our work and good communication is fundamental. We ensure your patients have everything they need pre and post appointment.

Transcription & Dictation

Our Medical PAs and professional Medical Typists deliver you high quality, accurate letters. Our transcription service is fully GDPR compliant using our secure cloud-based portal.

Clinic Appointments & Theatre Bookings

We will ensure your clinics are booked accurately and efficiently, liaising with hospital contacts to ensure all aspects of your work are well organised and run smoothly.

Designated Medical chooses best in class partners

Practice Management Systems

Designated Medical supports consultants who use a Practice Management System (PMS) allowing a paperless practice. This is important for numerous reasons but most importantly data protection and security. We regularly review the PMS marketplace to ensure we are using the best systems available and we recommend the use of ePractice by HealthcodeDGL Practice Manager and Hey Doc.

Billing Management

We strongly believe that our Medical PA team should focus on providing the highest quality patient experience and that billing should be handled by a specialist billing company who are the experts in sensitively handling discussions regarding invoices and payments.

Designated Medical recommends the specialist medical billing firm Patient Billing although we are also happy to work with your own billing company. Patient Billing are highly professional and will deliver a billing service that will enhance your reputation with your patients. They will deal effectively and efficiently with hospitals, embassies and insurance companies.

We are committed to sharing our experience, expertise and partners to help grow and effectively manage your private practice.

Get in touch with our

Client Relationship Manager,

Hannah Smith

Email: hannah@designatedgroup.com

Experts in providing flexible support services for the healthcare professional.

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